Coordinator/Counselor - Warwick, RI job with Community College of Rhode Island | 2799291 (2023)

Position Title:



Educational Opportunity Center

Position Category:

Staff - NonClassified

About CCRI:

The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.

We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.

Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.

We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees’ values and what it means to work here, learn about our Guiding Principles here.

Posting Details > Special Instructions to Applicants

To apply for this position:

· Complete CCRI’s online application, and attach a cover letter and resume by the closing date.· If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.· Please include the contact information for three (3) references within the application.· Finalists will be required to provide official college transcripts.· Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI’s vaccination policy here.

Please contact Human Resources at 401-825-2311 (TTY: 401-825-2313) if you require assistance with the online application process.

EEO Statement

CCRI is an Equal Opportunity/Affirmative Action employer.

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CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI’s Title IX Coordinator at [emailprotected]

The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.

Job Summary:

This position is grant funded and limited to August 31, 2023, with possibility of renewal after annual review through August 2024.

EOC provides information and support to adult students to apply to and enroll in programs of postsecondary education. Two-thirds of those served by EOC are from low-income households and are first-generation college students.

The Coordinator/Counselor establishes, coordinates, and conducts activities that inform low-income, first-generation persons about postsecondary education opportunities. The Coordinator/Counselor assists individuals in selecting, applying to, and enrolling in programs of postsecondary education; they also provide assistance for related programs.

Duties and Responsibilities:

Commitment to CCRI’s Mission:

  • Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
  • Work collaboratively with others in a diverse and inclusive environment.
  • Work collaboratively in a diverse, inclusive, and student-centered environment, with students of various learning styles, cultures, identities, and life experiences.
  • Work collaboratively with others and provide quality customer service in a diverse and inclusive environment.

Outreach and Recruitment:

  • Recruit 500 participants annually eligible for EOC services through various outreach activities, including open houses, community events, and college fairs, and assess the need for EOC services.
  • Conduct direct outreach activities at GED centers, community-based organizations, community meetings, RI Department of Corrections (RIDOC), and other appropriate settings.
  • Seek, establish and support partnerships with external organizations that will help sustain and increase the number of EOC participants.
  • Maintain a network of contacts and resources in the target areas to promote EOC services and activities; act as EOC liaison with professional organizations whose policies affect EOC participants.

Advising and Counseling:

  • Counsel EOC participants on the college admissions process including college selections, college major choices, revision of essays, application completion and college enrollment.
  • Assist participants in completing financial aid applications (FAFSA, loans, etc.) and financial aid verification requirements. Troubleshoot participants’ technical issues by contacting college administrators and seeking appropriate information and guidance.
  • Provide loan default counseling to assist a participant’s enrollment in postsecondary education.
  • Provide specialized assistance to men, women, and youth housed in RI department of corrections facilities.
  • Provide onsite and offsite small-group and large-group presentations on college admissions, financial aid, and financial/economic literacy topics.
  • Provide direct advising to persons seeking postsecondary education using a variety of resources; identify appropriate support services as needed.
  • Assist participants with educational goals clarification; perform academic and vocational assessments. Provide direct career counseling assistance.
  • Identify participant needs and refer them to other social service agencies when appropriate.
  • Coordinate with service providers to provide follow-up and advocacy for persons during the period in which they apply for school admissions, financial aid and related services; and while enrolled in a postsecondary institution.

Work Management/Record-keeping:

  • Achieve annual prescribed admissions and financial aid applications, and postsecondary enrollment targets.
  • Maintain individual caseload reports, records, and documentation as required.
  • Submit monthly reports to the Director.
  • Maintain accurate records of participant progress and program activities.
  • Ensure confidentiality of participant records.


  • Develop and maintain comprehensive knowledge and information on financial, college special admissions, and academic assistance programs, their requirements, policies, and procedures, for use in serving EOC participants.
  • Remain current on the latest trends in college access and success.
  • Required to attend in-service and other job-related training.
  • Communicate effectively with Project Director and all other project staff in order to ensure the continued successful operation of the program.
  • Assist in all project’s special events.

Other related duties as assigned.Minimum Requirements:

  • Bachelor’s degree in counseling, social work, education, or related field, is required.
  • A minimum of two (2) years of experience with federal TRIO programs, academic support programs, or similar educational programs advising low-income and or potential first-generation college-bound students, is required.
  • Extensive knowledge of postsecondary education programs and admissions and financial aid processes is required.

Competencies and Desired Qualifications:

The most suitably qualified candidate will possess the following competencies:

  • Will have excellent knowledge of community service agencies and supportive services in RI.
  • Will have excellent interpersonal and communication skills.
  • Will be able to work independently with minimal supervision.
  • Will be bilingual (Spanish, Portuguese, and/or Asian languages preferred).
  • Will have a commitment to providing educational opportunities to adults from low-income first-generation backgrounds.
  • Will have a demonstrated ability to effectively communicate with the population served by EOC.


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Pay Grade:

PSA 10

Salary Information:

salary commensurate with experience


Full-time employees enjoy an array of benefits, including:

• Comprehensive Health Benefits and Rewards for Wellness Incentives
• Paid Time Off
• Parental Leave
• In-State Tuition Waivers
• Legal Care Insurance

For a complete listing, visit:

Collective Bargaining Unit:


Reports To:

Director, EOC

Permanent/Limited position:

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Position End Date:


Academic/Calendar Year:


Work Schedule Information:

Full-Time (35+ hours/week)

Campus Location:

Primarily located at the Providence Campus

Civil Service List position:


Environmental Conditions:

This position is not substantially exposed to adverse environmental conditions.

Number of Vacancies:


Application Open Date:


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Application Close Date:


Posting Number:


Quick Link:

Special Instructions to Applicants:

Some roles will require finalists to provide official college transcripts and proof of COVID-19 vaccination.

Disability Accommodations:

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process. If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

CCRI is an Equal Opportunity/Affirmative Action Employer. CCRI prohibits discrimination on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, sexual orientation, genetic information, gender identity or expression, marital, citizenship status and veteran status in all employment matters. CCRI espouses that all employees and applicants have a right to equal opportunity in all terms, conditions, and privileges of employment.

Sexual harassment is a form of gender-based discrimination prohibited by Title IX.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Reports can be made available upon request.


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